Tag Archives: Internet Explorer

How Technical Support for Webroot Antivirus can Help You Safeguarding Your Computers

Webroot is worth considering if you are looking for a powerful antivirus solution for your computers. While detecting infections, it doesn’t return false positives and while in running state, it doesn’t drain your device’s battery life so have no impact on general performance.

technical support for Webroot antivirus

technical support for Webroot antivirus

In the present technical scenario, it is not possible to keep your digital life safe. The risk increases in tenfold if you are fond of online shopping, browsing, banking, etc.  Today, viruses and malwares have become one of the biggest threats for computer users so along with providing good protection, you need to be careful what you are browsing, downloading, and watching. You need to make sure that your Webroot protection remains active all the time as infections may attack your device when you are offline.

Webroot is a solid option if you are concerned with the security of your computers and smartphones. It has with a good rate of the latest malware detection in real time. Its good malware detection rate and various other features feature it in the category of one of the most trusted and popular antivirus software. If you are facing security challenges to keep your computers and connected peripherals safe, you can install Webroot protection on your device for worry-free digital life.

Webroot antivirus offers a decent range of features that safeguard your device from malware. It is the right software if you are looking for a security solution.  It excels at proactive protection along with making sure that it offer you completely safe environment while performing any task on your device.  It runs in the background so you can do your work while it is spotting malicious programs.  There is a risk of risk of getting infected by malicious programs every time when you surf online or connect any external disc drives to your computer.

While interacting with your computer, it is important to protect it from viruses. For your device protection, you can install Webroot protection on it. If you encounter with any issue with your Webroot installation, configuration, and upgrade, you don’t need to be worried. PCTECH24.com.au provides technical support for Webroot antivirus to download, install, and configuration on y our PC.

Webroot Antivirus protection prevents any virus or malicious software from entering your computer and protecting it from being hacked. Its protection ensures that you are giving your device a safe environment irrespective of what task you are performing on it. But if there is any issue with your Webroot antivirus, your private information, files and browsing history will be at risk. For speedy resolution to your antivirus related issues, you can call PCTECH24.com.au experts for getting technical support for Webroot antivirus.

PCTECH24.com.au has fully committed professionals who are certified and experienced to handle day-to-day issues related to Webroot applications. Our technicians are well versed with the technical skills to fix Webroot antivirus installation, uninstall, upgrade and other problems that you may encounter with. Here experts will give you the right solution and advice to prevent the attack of viruses and if you already have infections, they can help you with their detection and removal.

How to Eject USB Storage Devices Using a Desktop Shortcut

If you are disconnecting a USB storage device from your computer, it is important to eject the device properly by heading to Windows notification area (system tray) and clicking on Safely Remove Hardware and Eject Media. When you will do so, you’ll put a stop to the read/write operations between the USB storage device and your computer. It will ultimately help you to minimize the risk of data corruption or loss.

But if you need to connect a USB flash drive, memory card, or external hard drive frequently to your computer, you may not like to follow the same routine each time to eject your device. In that case it will be convenient for you to create a desktop shortcut to eject USB storage devices quickly.

Safely Remove Hardware Using a Desktop Shortcut

To open the Create Shortcut Wizard, right-click on the free space on your desktop and choose New > Shortcut:

In the Type the location of the item field, copy/paste the following line (case-sensitive): Rundll32 shell32.dll,Control_RunDLL HotPlug.dll.

Once you are done, move to the next screen by clicking on Next:

By registering a new name in the Type a name for this shortcut field, you can rename the shortcut (e.g. Remove USB). After registering a new name there, click on Finish and that’s all there is to it to place the new shortcut on the desktop.

Safely Remove Hardware Using a Desktop Shortcut

How to Change the Shortcut Icon

It is very easy changing the default icon of a desktop shortcut. Right-click on the new shortcut > Properties > Shortcut and click on Change icon:

Now you will see a dialogue window titled Change icon, click on the Browse button and look for a file named “shell32.dll”:

Once you have found a file named “shell32.dll”, select the file (C:\Windows\System32\shell32.dll) and click on the option Open:

Now Windows will display the icons contained in the shell32.dll file. Choose the icon you want and click on OK to validate:

Assigning a Keyboard Shortcut

It is also possible to associate a shortcut key with your new desktop shortcut. In the Shortcut key field, go back to the Properties menu and define a key combination:

Click on Apply then OK to save your new settings.

Ejecting USB Storage Devices

As your new shortcut is ready now, you have a direct access to the Safely Remove Hardware utility. In the Safely Remove Hardware utility, you will see all the USB storage devices connected to your computer. To eject any device, just choose its corresponding entry from the Hardware devices list and click on the Stop button:

To validate your action, click on OK button on your computer screen. Now Windows will reflect a message that says, “The USB Mass Storage device can now be safely removed from the computer”.

If you require experts help while using a desktop shortcut to eject USB drive or anything else explained in this document, you can ask the experts at PCTECH24.COM.AU to get support for all hardware.

How to Recover Password for Windows

What if you forget or lose your login credentials because you are accessing your account after a long time or there are so many IDs and passwords that’s why it is tough for you to remember. In such tricky situations, password recovery tools can be useful. These tools can be handy for you if you work as IT or network engineer. Password recovery tools can be useful as a computer user also while reinstalling or upgrading your version of Windows. These tools can help you to understand certain security risks like storing credentials unencrypted, and mitigating them.

Window Support
Window Support

How to Recover Passwords Saved by Web Browsers

It is easy to recover passwords saved in the popular web browsers like Internet Explorer, Google Chrome, and Mozilla Firefox. To recover password in Chrome and Firefox, you can access a list of saved passwords via the browser settings. You can view a list of saved passwords in the Credential Manager of Windows for Internet Explorer in Windows 8 and Windows 10. You can use these ways to double-check passwords you’ve saved.  For instance, you may need to know a password to login to a website from another computer on which it isn’t saved. However, it is risky also to save browser passwords and someone quickly could get to them.

Moreover, there are third-party tools also that can help you to recover passwords from multiple browsers. These tools allow you to save a list of all the passwords and will prove handy when you are reinstalling Windows or upgrading it and don’t utilize browser syncing. To keep your passwords more secure, you can import them in password managers which encrypt them for better security.

Alternatively, Firefox users need to enable their native master password feature that put encryption on the passwords so that third-party tools cannot recover them.

How to Retrieve Passwords for Wi-Fi Networks

Yu can also recover WEP keys, Wi-Fi passwords, and the PSKs of WPA or WPA2, saved by Windows.In Windows 7, open the Network and Sharing Center, select Manage Wireless Networks, click on the desired network to open it, and view the password on the Security tab. In Windows 8 and Windows 10, you can view the passwords in that same place, but you won’t find Manage Wireless Networks screen as it is gone. In Windows 8 and late, you can only open the wireless network properties of the specific network you’re connected to via the Network and Sharing Center. Windows 8 and later also, you can use third-party tools to capture and export a list of all the Wi-Fi passwords.

As you have seen how easy and insecure it is to retrieve Wi-Fi passwords stored by Windows.  You can see that the personal (PSK) mode of WPA/WPA2 can be very insecure than the Enterprise mode. The personal mode means if all the users will have and use the same password and their device is stolen or lost, or they leave the company, you will have to change the password in order to keep your network secure. But when you use the enterprise mode of WPA/WPA2, you could simply change or revoke a particular user’s login or password. Though the enterprise mode needs a RADIUS server the 802.1X authentication, but these days there are cloud-based options so you don’t have to deploy your own server.

How to Catch Login Credentials Sniffed from the Network

In recovering lost or forgotten passwords, catching login credentials sniffed from the network might not have a big practical use, but it helps demonstrate network security risks. In order to capture usernames and passwords for various kinds of services via protocols like HTTP, SMTP, FTP, and POP3, you can use tools to monitor a certain PC’s or the entire network’s traffic.

When you are on public Wi-Fi hotspots that have no encryption, remember to ensure that all services and sites you login should be using the standard SSL encryption. To check if site is using SSL encryption, check for the https in the URL. You also need to ensure that email clients and other apps should be using encryption as well. For peace of mind, encrypt all your Internet traffic using a VPN server provided by your company or a third-party VPN service.

On private Wi-Fi networks that are secured and encrypted, you’re also vulnerable to password hacking and hijacking. Users can still snoop on each other’s network traffic on networks secured with the personal (PSK) mode of WPA/WPA2 security. However, with the enterprise mode of Wi-Fi security, this is not the case. So businesses and organizations should use it.

Email Server and Login Credentials Details

You may want to save the server and login credentials details along with the emails themselves if you are reinstalling Windows.  Windows has an email client Outlook that you may be using. To get the email server and login credential details, go into the account settings of the email client. But this usually doesn’t show you the password in clear-text. There are fair chances to forget the password if you don’t use it often. To quickly retrieve the server details and password, use a tool instead of having to reset it via the email provider and then save them to a text file for later reference.

How to Reset Windows Account Passwords

It’s typically easier to reset a forgotten password instead of having to reinstall Windows when working with non-domain Windows computers. You can reset anywhere via the Microsoft site if it’s a Microsoft Account on a Windows 8 or newer computer. You can use bootable tools to do an offline password removal for Windows 7 and earlier (or local accounts on Windows 8 and later). However, when performing offline resets like this, some of your secured data like any passwords saved by Windows and any files encrypted by Windows may be wiped out.

It’s easy to retrieve and save most passwords when reinstalling or clean upgrading Windows. It can save your passwords as well as time and frustration that may develop because you accidently wiped out your passwords and forgotten them. But it also impose risk if you store login credentials so it is recommended to you that for better security, utilize encryption for your saved passwords or a whole-disk encryption solution.

Though it is easy to find passwords for saved Wi-Fi networks, when trying to connect other devices to the wireless, but in this case hackers can also snoop on your public and private network connections. They can hijack your accounts and capture your passwords so for the superior security, use enterprise mode instead of the personal (PSK) mode.

Precautionary Measures to Stay Protect You are on the Internet

Internet is not a safe place who doesn’t take care of their online privacy and security. There are millions of infections available online which are attacking more and more number of users on daily basis. So here some precautionary measures are given to keep yourself protected against online infections and scams.

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Verify data is encrypted

Encrypt all the confidential information that you are sharing and transferring over the internet. Encrypt information such as credit card numbers, usernames, or passwords and send it securely. To verify this, look for Internet browser security lock (a small lock) next to the address bar or in the bottom right corner of your browser window. Once you are able to see this, makes sure that it should be in the locked position. Also make sure that the URL begins with https.

Data is encrypted if the lock is in the locked position. No one can intercept the data if try to intercept it if the data is locked. All information can be read if there is no lock visible and once it is intercepted. Use a password that you don’t use with protected sites if a web page such as online forum is not secure.

Use a safe and strong password

You should use strong and safe passwords for those websites which store confidential data. It is advised to you that use a different and strong password for each website that requires a login. Use a password manager if you cannot remember your passwords.

If available, enable two-factor authentication

If you enable two-factor authentication, you add an additional step for your online protection while verifying a login. Typically with two-factor authentication, after entering password, if the service does not recognize your device, you will receive a text message with a specific code to login. It is a good way of protection because no one can access your account even though one has a valid password because it requires that specific code to login.

E-mail is not encrypted

Never transmit you highly confidential data like your credit card information, passwords, and bank details over e-mail is not encrypted and any intruder may hack and read it.

Be careful while accepting or agreeing to prompts

Read and understand the agreement before clicking on the Ok button while installing any program. Cancel or close the window if you do not understand the agreement or feel that it is not necessary to install the program.

Additionally, check out for any check box that asks if it’s ok to install a third-party program, toolbar, etc. If it asks so, leave these boxes unchecked or cancel the install as these third-party programs causes more issues than good.

Be aware of phishing scams

Be aware of different types of phishing scams and techniques, which are meant to trick innocent users into providing their account information.

Stay concerned where you’re logging in from

Business: Your place of work can install key loggers or use various ways of monitoring you system when you are online. Someone who has access to this information may be able reading and recording this information. So it is recommended to you that don’t store any password in your browser if your system is shared with co-workers.

Wireless network: Your computer can be intercepted and read by someone else who is nearby when you are on a wireless network. Log onto a secure network using WEP or WPA to prevent this from happening. If you are on a home network. Make sure that it secure.

Friend’s house: Be careful if logging into an account on a friend’s computer because a computer or network you are not familiar with could unintentionally or intentionally log usernames and passwords. Never save the password information on the browser if you are logging into any site on a friend’s computer.

Use the latest browser

An outdated browser is highly insecure so use the latest version of the browser like use Microsoft Edge instead of Internet Explorer and also use alternative browser such as Google Chrome or Mozilla Firefox to stay safe.

Be attentive of those around you

Be careful of anyone’s shoulder surfing at work, school, library, or anywhere else. At such places, people may watch you filling up your confidential information like login ids and passwords. To keep your information private that display on the screen, use privacy filter for the display.

Update Internet browser plugins

Make sure all installed Internet plug-ins like Adobe Flash are up-to-date as often attackers find out security vulnerabilities through browser plugins.

Secure saved passwords

Always store passwords and login information in a secure area. Never write login information in a text file that is not encrypted or on a sticky note. Use a password manager to keep your login information secure.

Have against malware, spyware, and viruses

Give the complete protection to your device by installing an anti-virus program on it. Software programs like Trend Micro, Norton, Avira, etc. can keep your computer safe against malware, viruses, and other such infections.

If in case you don’t want to install anti-virus protection and running the latest version of Windows, run at least Windows Defender on your computer.

Where to Get Windows 10 OS Technical Support

Though it has been long time since Windows 10 was released, but it is still new for those who have just bought a new machines which has Windows 10 already installed in it. New Windows 10 users may face multiple issues while interacting with it as new software program tends to have a few teething troubles. This version of operating system has lots of useful features to improve overall user’s experience. It has Windows store apps on your desktop, virtual assistance Cortana, new and improved Start Menu, enhanced new virtual desktops and task view, new Microsoft Edge browser at the place of Internet Explorer, copy and paste in command prompt, greatly improved mail and calendar apps, improved ‘Snap Assist’ for Windows, new tablet mode, changed Action center, Windows Defender, Dark Mode, HoloLens, Xbox apps and streaming, etc.

There are so many things you can do with Windows 10 and with a high configuration device, you can get most out of your computing machine. No user can use this operating system like a pr in one day. With the time, you will be able of using it more efficiently. If you are seeking to have support for Windows 10, the help is available in many forms. Apart from Microsoft, there are so many vendors who provide support services for Windows 10. PCTECH24.COM.AU which is an independent third-party that also provides Windows 10 OS Customer Support. This article explains your Windows 10 OS Technical Support options. Windows 7 and Windows 8 users will continue to get upgrade notifications on their PC, laptop, or tablet until they don’t accept to upgrade your exiting OS. Technically, it will be good to accept the upgrade as the new Windows 10 has so many impressive features and more responsive.

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At PCTECH24.COM.AU, you will always get support for Windows 10. Here all technicians are proactively ready, so you can call us at any instant whenever you find it convenient to talk to our representative to get Windows 10 OS Technical Support.  Our experts can help you with installing a fresh Windows 10 as well as its available updated in case you have already installed it. Our experts can guide you how you can start with Windows 10. They can provide you simple tips and tricks to get grips with Microsoft’s new operating system. They will focus on new features and irritants what may seem the biggest gripes to the new users of Windows 10. Our experienced professionals are delighted to assist you in specific event when your new Windows operating system is throwing challenging events towards you.

PCTECH24.COM.AU experts can provide you support if you want to upgrade from Windows 7/Windows 8, enabling virtual assistance in Windows 10, downgrade to previous version of Windows, how to get Edge browser and hide the administrator account in Windows, and other small 0r large problems. PCTECH24.COM.AU is the one stop solution to prove 360 degree support for Windows 10 problems. For detailed help, you can visit our official website or talk to our representatives over phone.

6 Best Web Browser for Windows

The Internet is a source to navigate the vast information on World Wide Web. User’s use the Internet in the way they want like it can be used as a source to read or send informational contents, as a medium to communicate with the people who’re far away from you, as an online shopping store, as a banking institute to deal with your financial transactions, as a medium of entertainment, etc. But to make your browsing experience comfortable and flexible, Internet browser plays a vital role. So let’s explore further what are few good choices and why:

6 Best Web Browser for Windows

Google Chrome

Chrome is the topper in the list because of its wide variety of features. To plug into the Google ecosystem is very easy and a fun to behold. It has a capacious library with excellent extensions to add variety of functionality with high browsing speed and tight security. It’s able to block infected URLs, attachments and files. But on the down side, it becomes slow if you open too much tabs.

Mozilla Firefox

After Chrome, Mozilla is another feather in the cap particularly for Windows systems. With constant updates and add-ons, it’s a top class performer for all operating systems. Whether you’re experienced or new user, it offers a smooth surfing experience. Thankfully, it offers high level security to its users and tabbed browsing.

Microsoft Edge

With this new web browser, Microsoft is giving challenge to Google Chrome. This brand new web browser was initially known as project Spartan and now Microsoft Edge is available with Windows 10. This web browser offers integration with Microsoft’s various services such as Cortana and OneDrive. Microsoft has given special importance to its user interface, performance and security. This web browser is powered by EdgeHTML layout engine. Microsoft Edge is a great choice for you if you’re not looking for various developer oriented features.

Opera

Opera is a minimalistic web browser with propitiate basic features. It somewhere lies between Firefox and Chrome. It doesn’t have developer-oriented features, but it has some other stunning features like it allows you to create custom keyboard shortcuts, custom the appearance and themes, bookmark and sync your data between various devices, simple to set up and use, lightweight and secure. For those who want additional security, it gives the advantage of auto-upgrade and Private Browsing. Opera is powered by the Blink layout engine.

Torch Browser

If you love dealing with apps and downloads, Torch browser is there for you as a free program. It is designed for those who are very active Internet users. It’s Chromium-based browser with multiple in-built features to simplify your web surfing experience simple. It has embedded media player and Media Grabber which let you to play and download audio as well as video files directly from the web. Its in-built BitTorrent clients assist you while managing and downloading torrents. With its Torch Games and Torch Music, you can play music and games from your browser screen.

Epic Browser

It’s a very secure browser which doesn’t store any browsing data or history,and cookies. In the same course of action, it doesn’t offer features like ID and password autofill options, plug-ins and add-ons. It doesn’t allow tracking scripts and ads to enter and display on your system’s screen and for more secure browsing, it switches to HTTP and also allows surfing via by default proxy.

The Internet is same but the browser you’re using can bring a different surfing experience for you. Browsers provide a platform for the users to save, and share their stuff with protection, find and read the information they are looking for, communicate with their friends, etc. The choice of browser completely depends on the user’s needs and understanding as there are various potential choices available for them.

Gitanjali is an experienced technical content writer. She has done post graduation from a reputed university and likes to write unique and informative article about Google Chrome and Mozilla Firefox etc.